We could tell you our repairs are fast, our pricing is fair, and our technicians know what they're doing — but that's exactly what you'd expect a repair shop to say about itself. What actually matters is what customers say after their phone, tablet, or laptop has been fixed and they've had time to use it. Below are real reviews from customers who've visited our kiosk at Merced Mall.
Repair work is one of those services where trust is everything — you're handing over a device with your photos, contacts, banking apps, and personal information on it, and trusting a stranger to fix it correctly the first time. We understand why someone would want to see proof beyond a website telling them we're good at what we do. That's exactly why every review on this page comes directly from Google, tied to real visits and real repairs, not written or selected by us to look a certain way.
Call usWhile every review is different, a few themes come up again and again from customers who've had work done with us:
Turnaround time. Most repairs — screens, batteries, charging ports — are finished within 30 to 60 minutes, and customers often mention being surprised at how quickly they got their device back compared to other options they considered.
Clear, upfront pricing. We give a free estimate before starting any work, and customers regularly note that the price they were quoted matched what they paid at pickup — no surprise fees added on.
Honest recommendations. Not every device is worth repairing, and we tell customers when that's the case rather than charging for a fix that doesn't make financial sense. This comes up often in reviews from customers who appreciated not being upsold.
Friendly, straightforward service. Technical explanations without jargon, and no pressure to buy accessories or additional services beyond what's actually needed.
If you've had a repair done at Cell Gallery, we'd genuinely appreciate you sharing your experience on Google. Reviews help other Merced residents — many of whom are dealing with a cracked screen or dead battery for the first time and aren't sure who to trust — make an informed decision, and they help us understand what we're doing well and where we can improve.
Leave a Google Review+1 209-241-7867
Monday to Saturday: 10.00AM - 8.00PM
Sunday: 11:00AM - 6:00PM
Merced Mall, 851 W Olive Ave, Merced, CA 95348 (Kiosk between Foot Locker & Shoe Palace)
Find quick answers to common questions about our repair services, pricing, warranty coverage, and turn-around times below.
All reviews shown here are pulled directly from our Google Business Profile and reflect actual customer visits. We don't write, edit, or select reviews to display selectively.
You can leave a review directly through our Google Business listing, linked above. It only takes a couple of minutes.
Details that help others most include the type of repair you had done, how long it took, and whether the pricing matched what you were quoted upfront.
[Confirm actual policy — most legitimate businesses respond professionally to address concerns raised in reviews]
Google reviews aren't typically filterable by repair type, but many reviewers mention the specific device and repair they had done in their written review.
Yes — since reviews are pulled directly from Google, you can view them on our official Google Business Profile as well, where Google applies its own verification standards.
Absolutely. We'd rather hear honest feedback, good or bad, so we can address any issues directly.
Yes. Feedback, especially recurring themes, directly shapes how we handle pricing communication, turnaround expectations, and customer service.
